eLearning FAQs

1. How do I purchase a course?

Simply log on to the site, go to courses, select a single course or any one of the curated or Entrepreneurial courses. Add to cart, view cart, select a payment method and you will be notified by email with your log in details.

 

2. How long do I have access to my purchased course?

Regardless what course or courses you have purchased, you will have 12 months from the date we activate it on the LMS. Please ensure you factor the amount of courses to complete within that timeframe. Additional 12 month licences can be bought by contacting support@nextrepreneur.co.za

 

3. Do I have to pay VAT?

Currently the courses are zero rated for vat, the price you see is the price you pay. This may change in various jurisdictions in the future. An application has been made to SARS to get a VAT number as per the South African Law.

 

4. What if my access period expires?

The access period is ample time to complete the course/s and the objective is to keep all Students committed and engaged. If however your access period expires an additional user license must be purchased via support@nextrepreneur.co.za and will give the recipient a further 12 months access. Additional access is only available in 12 month options and not on a month-2-month basis.

 

5. How do I access the courses I have paid for?

An email will be sent to your chosen email address and will include your log in details with your course/s preloaded for you. On receipt you will be prompted to change your password.

 

6. Do I have to complete a course in one go?

No, you can start, stop and resume at any time you wish, as long as it is completed before you access period expires. If you have multiple courses you can do them concurrently too if you so wish.

 

7. What is the pass percentage to proceed to the next module?

Each Course will require the Student to obtain 80% or more to pass the final test and unlock the Certificate of Completion.

 

8. What is I fail a test?

If a Student does not achieve 80% then that test can be taken again until such time as the pass mark is achieved. There is no limit and the chapter can be re-read to ensure the Student understands and comprehends the content been tested.

 

9. How many modules are there per course and how many tests per course?

Most Courses have between 9 and 12 modules and each module has a self-test with a Final test at the end covering all Modules.

 

10. How many times can I rewrite a module?

There is no limit to the times a test can be attempted, as long as the pass mark is achieved eventually. You can progress to the next module even if the previous was not passed but will make it more difficult in the final test.

 

11. My eLearning user licence has expired, can I renew my access?

Yes, an additional user licence can be purchased for a 12 month period.

 

12. Is my purchased course transferable?

Unfortunately not, once a Student signs up, the course is non-transferable and only the person with the matching identity will qualify for the Certificate.

 

13. What if I forget my NexTrepreneur login details?

Your Username will be your email address supplied, if you forget your password you can request a reset at any time directly from your back office.

 

14. I have purchased the course online but cannot access the course?

If this is the case please contact us on our support line via the Whatsapp chat on screen or mail support@nextrepreneur.co.za

 

15. Can I download or print a copy of the course material?

The course material can be printed from your screen, we do however have electronic versions in the form of a Page Flipper in the Bookstore.

 

16. Do I receive a Certificate?

All Students that complete all the modules successfully will receive a Certificate directly into their back office.

 

17. Do you have payment plans?

Currently payment must be upfront in full prior to receiving the log in details.

 

18. How long will it take me to complete my course?

Most Students can complete a course in a few hours, it’s not impossible to complete 2 or even 3 in one day if you apply yourself.

 

19. Why are the courses priced in ZAR?

Nextrepreneur is Based in South African and the bulk of students are South African. As the course are International Best Practice and available Globally, we have however added a Currency Converter to Geolocate your local currency to determine the exchage rate. Depending which country you reside, the system will automatically display it in your local currency.

 

20. Do I get a discount?

NexTrepreneur runs promotional discounts for various course from time to time.

 

21. How will I access my files?

All modules are accessible via your own back office.

 

22. Is the test difficult?

If you read the content, comprehend and apply yourself, you may find the tests challenging but certainly achievable.

 

23. What if I fail the test?

You can rewrite it as many times as it takes to achieve the required pass mark.

 

24. Do I get a certificate at the end of the course?

All qualifying Students will receive a Certificate of Completion directly into their respective back offices.

 

25. Is there an assignment for me to complete?

There are no assignments, only module tests

 

26. What if my support period runs out?

Additional user licenses time can be purchased and your login reinstated.

 

27. Do I have to send you anything during the course?

Nothing is required to be sent in, everything is self-paced and self-tested, provided it is completed in the allotted time.

 

28. How will I get feedback on how I'm doing?

Feedback via the pass mark is automated during your course.

 

29. I'm abroad - can I still take the course?

All courses are Cloud based and can be started, stopped and resumed from anywhere with internet connection to our servers.

 

30. How can I buy a course?

Simply send an email with the course content you wish to purchase to support@nextrepreneur.co.za and we will forward you an invoice. Once we have proof of payment, we will send you your logins and you are good to go. 

 

31. What are your payment methods?

On request we will advise you of the payment banking details.

 

32. What are the benefits of eLearning?

Courses are self-paced, easily accessible, available Globally and does not link to any specific time zone.

 

33. There is a video clip in my course; how do I watch it online?

All video clips if applicable are embedded into the course material.

 

34. How old do I have to be to take an online class?

The nature of the course material is of an advanced level and aimed at post school students. The only age restriction is that a student must be 13 or older to comply with some federal laws. Many astute senior school students will easily comprehend the content.

 

35. How many classes can I take?

There is no limit to the amount of courses you can attempt. Our Flag ship Entrepreneurial MasterClass consists of 146 courses. 

 

36. How do I enrol and register?

Once a course/s is purchased, a link is sent via email and you are effectively enrolled.

 

37. I have registered. What happens next?

That’s all, activate your course and enjoy.

 

38. How soon should I log in after getting my back office link?

We highly recommend you log in as soon as you can, activate and start your course to ensure your course is live and you comply with the allocated timelines. On first registration you will be prompted to change your password.

 

39. What if I change my mind and want to drop my class?

The system is automated and the course will be uploaded as soon as you select and pay. In the event of a complication, please contact our Support to see if we can assist. If you have already access the course then we cannot switch subject matter.

 

40. What do I do if I need technical assistance?

If you encounter any technical difficulties, kindly contact our Support to assist. on support@nextrepreneur.co.za

Please note we operate during office hours SAST

 

41. How much does an online class cost?

General courses start at R 795 and go up to R 995, we do however run specials from time to time on an ad hoc basis and are course specific.

 

42. When do I have to pay?

Payment terms are in full, upfront and then the login details for your own back office is sent to your selected email

 

43. Is financial aid available?

Currently NexTrepreneur does not offer financial aid, however we do have an editable and downloadable request for financial aid from your employer. From past experience, employers are very forthcoming with financial assistance as there is a mutual benefit.

 

44. Will NexTrepreneurs offer financial assistance in the future?

We are currently working on a solution and will advise if and when we have a solution.

 

45. Will I get my money back if I drop the class?

Unfortunately not, once paid, all course material is automatically sent and is non-refundable.

 

46. May I take a class as non-credit and pay a reduced tuition?

This is not an option at this time.

 

47. What kind of credit do I get?

All successful Students receive a Certificate of Completion on the successful completion of their courses. All certificate can be kept and compiled for future use in their Portfolio of Evidence.

 

48. How will I be graded?

There is no grading per se except a Pass or Fail which is set at 80% to achieve a pass.

 

49. How do I get my grade?

Your Certificate is automated on successful completion

 

50. May I begin my online class early?

You can begin the minute you get your login, we actually recommend it.

 

51. What if I can’t start the class on the date it’s scheduled to begin?

You can complete it at your own pace whenever you want. We just recommend you log in and activate as soon as you can, check all is working and then ensure it is complete within the allotted time.